Product Specialist for Fixed Services (Addis Ababa)

Product Specialist for Fixed Services Job at Safaricom Telecommunications Ethiopia PLC | Ethiojobs $(function() { $(“#employers”).addClass(“ie-employers”); if (window.PIE) { $(‘input, a.button, a.standart-button, .ie-employers, .pagging a, .sbOptions, #currentSearch, #refineResults, #listing-details-menu, .instruction .instr_cont, #contactInfo, .products, .productLinks, #reports-navigation-in, #reports-navigation-in-border’).each(function() { PIE.attach(this); }); } }); Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia. We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service. Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. We are pleased to announce the vacancy for a Product Specialist for Fixed Services within the Enterprise Business Function in Ethiopia . In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. Detailed Description Reporting to the Product Lead, the position holder’s role will be to develop and manage a range of fixed connectivity products and services within the Enterprise Products and Services department. Job Responsibilities Collaborate with sales and marketing/research teams to gather market insights leading to the development of product/service concepts Work with cross-functional teams to develop and launch new connectivity services or enhance existing ones Ensure excellent customer experience for connectivity services by supporting the delivery of simple and efficient processes and customer journeys Continually monitor product/service performance in terms of intake, usage, and customer satisfaction Drive initiatives aimed at driving growth, increasing customer satisfaction, and retaining existing customers Support the development of product/service and partnership roadmaps for connectivity services in line with the division’s revenue targets and strategy Act as a point of contact between different departments within the company and relevant third parties to resolve any issues related to services that affect customers Provide direction and motivation to the project team and manage stakeholders within other departments in line with meeting project requirements and delivery timelines

Educational Requirements: Qulaification A Degree/Diploma in a business / technical discipline A minimum of 2 years’ demonstratable Project and/or Product Life Cycle Management experience Strong business acumen and mindset with a bias toward the Enterprise/B2B space Great team player with good interpersonal and stakeholder engagement skills An open-minded & innovative mindset A good understanding of connectivity and networking technologies will be an…

Required Experience: Mid Level ( 2+ – 5 years experience) “, “identifier”: { “@type”: “PropertyValue”, “name”: “Safaricom Telecommunications Ethiopia PLC”, “value”: “590896” }, “datePosted” : “2022-06-15 17:16:13”, “validThrough” : “2022-06-22 23:59:59”, “employmentType” : “Full Time”, “hiringOrganization” : { “@type” : “Organization”, “name” : “Safaricom Telecommunication…” }, “jobLocation” : { “@type” : “Place”, “address” : { “@type” : “PostalAddress”, “addressLocality” : “ETH Region”, “addressRegion” : ” Addis Ababa “, “addressCountry”: “ETH” } } } ]]]]]]]]>]]]]]]>]]]]>]]>

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